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Notes about theft protection/diagnosis according to GVO in the European Union

Online services for the Offboard Diagnostic Information System software - GeKo and SVM

General information on the theft protection:

To repair specially-protected vehicle components and flash ECUs, you require online access to the appropriate Volkswagen AG systems (GeKo/SVM). Current use of GeKo requires separate application for access and availability of the appropriate hardware ("SecurID card").

The European Union (EU) regulates access of its member states to safety-related systems of the vehicle manufacturers, so that online access to the information necessary for repair is granted. Independent market participants from EU member states may request access in accordance with the currently valid legislation.

With GeKo and SVM you can access the central server of Volkswagen AG using an online connection of your Offboard Diagnostic Information System diagnostic software, and thus significantly expand the scope of performance of your diagnostic equipment.

What is GeKo?

GeKo (security and component protection) is a feature, which is available to users with the online connection of the Offboard Diagnostic Information System diagnostic software and allows teaching of engine immobiliser components (e.g. instrument clusters, engine control unit), keys and component protection (e.g. air conditioner, navigation, etc.) of the vehicle.

What is SVM?

SVM (Software Version Management) is another feature which is provided by the online connection of the Offboard Diagnostic Information System software. This allows control unit programming with a reliable process control and correct control unit installation. The feature also provides support in coding control units.

How can you use the GeKo / SVM features?
  • You must have the Offboard Diagnostic Information System software installed. For further information, please refer to the erWin Product Assistant
  • For online connection, specific technical EDP requirements must be fulfilled. Furthermore, special user identification is required. For further information, please refer to the erWin Infotour
  • All other companies and customers from EU member states and countries outside of the EU will receive more detailed information from their respective importers (see list of importers).

In order to obtain a "GeKo" authorisation, specific information about the applicant as well as the operation is required. You must provide the following information to Volkswagen or to the responsible importer:

  • GeKo form (request to activate a user right)
  • An official identification document (original) must be presented by the managing director and the applicant to verify their identity. The identification document will not be withheld at any time. Upon request, the parties involved are given the option of enclosing an voluntary copy of the identification document on an extra sheet of paper (front and back side). The importer uses the copy to verify the data and destroys it immediately afterwards in accordance with legal data protection requirements. When using access data to verify an identity (e.g. the new identity card), the access number must be blacked out beforehand.
  • Confirmation of employment (form)
  • Extract from the commercial registry or business registration (copy)
  • Police clearance certificate or similar document (applicant)
The forms needed to apply for GeKo authorisation and the corresponding requirements concerning your company can be obtained from your importer (see list of importers).