In the period from 07.10.2023 to 08.10.2023 from 19:00:00 to 04:00:00 (UTC-0) erWin may be temporarily restricted or not available at all due to maintenance work/system adjustments.

in the period from 08.10.2023 to 08.10.2023 from 12:00:00 to 16:00:00 (UTC-0), ELSAPro is not available due to maintenance work/system adjustments. This affects some functions implemented in erWin (e.g.: vehicle identification, vehicle data, field measures, repair and maintenance information)

Important information: Changeover of the user login for ODIS Service to the Group Retail Portal

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erWin Info Tour

You know all about this: More and more new models are coming onto the market, becoming more and more complex. New technologies. New electronics. New materials. New work methods. New lubricants. Even new petrol. Who can keep tabs on everything?

The answer is simple:

erWin - the up-to-date Eelectronic Repair and Workshop Information service from Volkswagen.

erWin contains:

  • All repair manuals of Volkswagen AG
  • Additional repair information in PDF format (not available in all languages).
  • Additional information such as self-study programmes and training programmes.
  • Vehicle-specific information, such as maintenance charts, vehicle data and field actions, is available in several languages.
  • Constant updating of data
  • The Offboard Diagnostic Information System service - diagnostic software
    • With the benefit of being able to perform an offboard diagnostic for all Volkswagen brand vehicles with an EU-5 type approval via an SAEJ2534-compliant interface (diagnostic interface).
    • As well as the possibility of direct access to selected repair and servicing information during a current diagnostic session using the diagnostic software.

Are you interested in erWin’s offer?
Then sign up here for free. You will find detailed information on the scopes of functions in Product comparison: erWin flat rates

Vehicle-specific documents

Access via the "Vehicle-specific information" menu.

Vehicle data

Opening the vehicle data displays all basic vehicle data, the colour options and all upgrades.

Repair manuals

Repair manuals contain all of the mechanical and electronic repair groups for the vehicles, including bodywork. There are precise instructions on how to locate and resolve defects and additional information on specialist tools and adjustment settings.

Circuit diagrams

Circuit diagrams contain all the electrical repair groups for a model. They are used to correct all electrical errors by means of wiring diagrams, including gearboxes and radio equipment.

Emission test

Documents on the emission test provide information on all test values and set values for carburettor and injection systems. The information is divided into three documents based on engine codes.

Proper maintenance

These contain all the regulations on maintenance, including wear rates for inspections. Proper maintenance defines the required scope of work and its implementation. Maintenance tables are an integral part of the assembly group "Proper maintenance".

Digital service schedule

You can enter information in the erWin system for vehicles that have a digital service schedule. Explicit information on the Digital Service is located in menu “Product and Services”.

Maintenance charts

Creates a maintenance table for the selected vehicle. The maintenance table can then be used to read intervals for inspections or oil changes, for example.

Technical servicing manual

Contains technical product information on the drive unit, power train, chassis frame, bodywork and trim, heating/ventilation/air-conditioning, and the electrical system of the vehicle.

Bodywork repairs

Maintenance of the bodywork is available at model level and covers information on all encountered bodywork, including the relevant notes on safety and repair procedures.

Work items

Work items help customer service to calculate repair services. They range from inspection to electrics of all vehicle components.

Individual vehicle information

Access via the "Model-specific information" menu.

Repair information in PDF format

Here you can find model-specific repair manuals, circuit diagrams and "proper maintenance" in PDF format (not available in all languages).

Self-study programs

Self-study programmes are cross-model documents that contain descriptions of a wide range of designs and functions. They include special areas of the vehicle, such as ABS, levelling system and servotronics. Self-study programmes are intended to provide operational training for employees. They do not contain any notes on testing, settings or repair.