Dear erWin Customer,

there is currently a problem with the ELSA database, which means that the "Repair and maintenance information" cannot be accessed.

We are in the process of finding a solution.

please accept our apologies for the inconvenience.

We use cookies in order to enable you to use our website in the best possible way and to improve our communication with you. Otherwise we only use additional convenience cookies. If you do not agree, you can set your cookie preferences.

Your cookie settings for this website
We use cookies in order to enable you to use our website in the best possible way and to improve our communication with you. Select your personal preference here:
Required cookies help to make a website usable by enabling the basic functions, such as site navigation and access to secure areas of the website. The website cannot function correctly without these cookies.
These cookies are used in order to allow website functions which make facilitate the most convenient possible use, tailored to your interests. Furthermore, the analysis of user behaviour also helps us to continuously improve the quality of our website.

If you wish to save the login details, personalisation has to be activated in the cookie settings. The Cookies policy provides you with information on the various types of cookies.

Start standardised navigation

Group Retail Portal (GRP)

For use of ODIS (Offboard Diagnostic Information System) service diagnostics software, for SFD rights and for FAZIT/GeKo user rights (security and component protection), every employee of your business, who is a user, needs what is referred to as a Global UserID/Group User ID. For this purpose, you must request a working context via the erWin Portal. Your importer creates the working context and then issues it to you. Your employees then register on the Volkswagen AG Group Retail Portal where they also request the working context of your business previously issued to you. If the request is correct, your administrator (importer) then approves the request. With that, the necessary login (GRP credentials) for use of ODIS is available.
The Group Retail Portal can be accessed on the internet at https://grp.volkswagenag.com/.

Note:
The replacement of the dealer portal with the Group Retail Portal is currently in the transition phase. Please note that newly accepted independent partners will receive login details for both the Group Retail Portal and the dealer portal. Currently, you can only log in within the ODIS diagnostics software using the login details for the dealer portal. Please contact the importer responsible for your market with any further questions.


Info

Settings